Privacy Policy

Found Matchmaking Services

Effective Date: November 11, 2026

Found Matchmaking Services (“Found,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, inquire about our services, join our community, register for events, or participate in our matchmaking services.

1. Information We Collect

Depending on how you interact with Found, we may collect:

Contact information

• Name

• Email address

• Phone number

• City or general location

Matchmaking and membership information

• Age and date of birth

• Relationship status

• Dating preferences and relationship goals

• Interests, hobbies, and lifestyle information

• Photographs and information voluntarily included in dating profiles

• Other personal information you choose to share during consultations or matchmaking

Some matchmaking information may be sensitive, including information about romantic preferences, sexual orientation, religious beliefs, or other personal characteristics. We ask that you provide only information you are comfortable sharing for the purposes explained in this policy.

Event and community information

• Event registrations and attendance

• Found Social membership information

• Activity preferences

• Information submitted through community forums, surveys, and feedback forms

Website and marketing information

Our website and marketing platforms may collect technical information such as IP addresses, browser information, device identifiers, website interactions, and information collected through cookies or similar technologies.

Payment information

When you purchase services, memberships, or event tickets, payment information may be processed by third-party payment providers. We may receive transaction records and payment confirmations.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide information about Found's services.

• Create and maintain matchmaking profiles and memberships.

• Identify and facilitate potential introductions.

• Organize Found Social gatherings, workshops, and other events.

• Manage event registrations, payments, and member communications.

• Share information about upcoming experiences and services when appropriate.

• Improve our offerings through feedback and participation data.

• Maintain the safety, security, and integrity of our services.

• Comply with applicable laws and business obligations.

We may also use information submitted through TikTok, Instagram, our website, or other interest forms to follow up about the specific services or experiences you expressed interest in.

3. Matchmaking and Profile Sharing

Matchmaking involves sharing certain personal information to help people evaluate potential compatibility.

When you participate in our matchmaking services, relevant information from your profile may be shared with prospective matches for the purpose of exploring a potential introduction.

Found may also share relevant profile information with trusted matchmaking partners when appropriate to identify potential introductions. 

We ask recipients to respect the privacy of the information shared with them. However, we cannot guarantee how an independent recipient will handle information after receiving it.

We do not authorize the use of matchmaking profiles for unrelated advertising or solicitation.

4. Found Social and Community Participation

Found Social is designed to help members connect through shared experiences and community participation.

Information you voluntarily post in member forums, introductions, discussions, or other community areas may be visible to other authorized community members.

Event organizers, participating venues, and other attendees may receive limited information necessary to coordinate gatherings, such as names, attendance confirmations, or relevant logistical details.

Please avoid posting information in community spaces that you do not wish other members to see.

5. Marketing Communications and Lead Forms

When you request information about Found or express interest in Found Social through a website form, TikTok lead form, social media platform, or other channel, we may use your submitted contact information to respond to your inquiry.

If you separately subscribe to marketing communications, we may send you information about upcoming events, membership opportunities, and services.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages or by contacting us directly.

We do not treat submitting an inquiry as automatic consent to receive unrelated marketing communications.

6. Third-Party Service Providers

We use third-party services to support our operations, which may include:

• Wix for website hosting and related website functions.

• Msuite for membership and community management.

• LEVEL Connections for matchmaking database management.

• Constant Contact for email communications.

• Eventbrite for event registration and ticketing.

• PayPal and other payment providers for payment processing.

• TikTok, Instagram, Meta, and other marketing platforms.

These providers may process personal information in connection with the services they provide. Their handling of information may also be governed by their respective privacy policies.

7. Cookies and Website Tracking

Our website and certain third-party services may use cookies and similar technologies to operate the website, understand visitor activity, improve performance, and measure marketing effectiveness.

You may be able to manage certain cookies through your browser settings or any cookie preference controls provided on our website.

Where required by applicable law, we will provide additional choices regarding tracking and advertising-related data sharing.

8. Data Security

We take reasonable steps intended to protect personal information against unauthorized access, disclosure, alteration, and misuse.

We use business platforms and service providers to manage information and limit access to individuals who need it for legitimate business purposes.

However, no electronic storage or transmission method can be guaranteed completely secure.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide requested services, administer memberships, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

You may contact us to request removal of information, subject to applicable legal requirements and legitimate retention needs.

10. Your Privacy Choices

Depending on applicable law, you may have rights to:

• Request information about personal data we maintain.

• Request corrections to inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where processing depends on consent.

• Opt out of marketing communications.

• Exercise additional privacy rights available under California or other applicable laws.

We will review and respond to privacy requests in accordance with applicable requirements.

To submit a request, contact:

matchmaker@foundmatchmaking.com

We may need to verify your identity before fulfilling certain requests.

11. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain uses or disclosures of personal information.

The availability and scope of these rights depend on the laws applicable to Found and the circumstances of the request.

12. Children's Privacy

Found's matchmaking and adult social experiences are intended for individuals aged 18 or older.

We do not knowingly solicit personal information from children under 13 through these services. If we learn that we have collected such information inappropriately, we will take steps to address it.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

When changes are made, we will update the effective date displayed at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Found Matchmaking Services
San Luis Obispo County, California
Email: matchmaker@foundmatchmaking.com
Website: https://foundmatchmaking.com